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IT Change Analyst

Location Remote
Job Family Technology
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

IT Change Analyst Job working remotely as part of the dynamic Service Management team at EMIS.


Our Vision and Your Impact

Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision?


Working with our customers, we are leading the way in the delivery of patient centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not for profit organisations and specialist services. Ranked in the top five HealthTech organisations in the UK, we are committed to developing the next generation of healthcare technology that will truly make a difference.


Responsible for providing essential technology to 10,000 healthcare organisations across all major UK health sectors, we are looking for an IT Change Analyst to support the Change Manager in the delivery of effective IT change management to EMIS.


Working remotely, you will become part of the service management team that is responsible for reviewing a series of change submissions submitted for teams’ activities on the EMIS infrastructure or EMIS web. You will be responsible for maintaining the current ISO 20000 & 270001 certification and other accreditations, which are requirements of many of our service contracts. Collaboration is key at EMIS, as a Change Analyst you will work proactively with the Change Manager to ensure that services are delivered to our customers using ITIL best-practice guidance.


Transforming your career within IT change management at EMIS, this is an exciting opportunity to work in a fast-paced environment and become an integral part of business decisions at EMIS. As a Change Analyst at EMIS, you will communicate with the wider business to investigate activities and report on activities so excellent communications skills are essential.


What you’ll do

As a Change Analyst, your key duties will include:

  • Assess and approve submitted changes in line with current policy & process.
  • Submitting formal Requests for Change to EMIS customers, suppliers and other third parties.
  • Supporting the Change Manager with the IT change management BAU activities.
  • Ensuring documentation and the change management system is kept up to date.
  • Actively identify and contribute to implementing continuous service improvements.


Who you’ll be

We want to make sure you’re set for success so the key skills we’re looking for in the role are below. We know not everyone ticks all the boxes and we’ll provide training on some of the areas if you’re the right person for the role.

  • Previous experience in a similar Change Analyst or Change Practitioner role within technology
  • Excellent communication skills (both written and verbal)
  • Ability to build strong working relationships both externally and internally
  • Experience of incident, problem, and configuration management
  • Previous experience/knowledge of infrastructure would be desirable
  • ITIL knowledge or qualification of Change Management best practice would be desirable


What we’ll give you

A fantastic opportunity to develop your skills within change management policy in a dynamic business that is implementing cloud technology. As a Change Analyst you will receive a competitive salary with added benefits such as 25 days holiday, LinkedIn learning and access to discounts and medicash benefits.

We connect patients and healthcare professionals through integrated, ground-breaking technology, helping people live longer, healthier lives.

Car lease program

Cycle to work scheme

Childcare vouchers

Buy and sell

Additional life cover
up to 10x

Retail vouchers
and discounts

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We’re collaborative

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