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Head of Delivery Operations - 12MFTC

Location UK
Job Family Business Support
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

Home based with travel to Leeds and Watford


Our Vision and Your Impact

Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives.


Working with our customers, we are leading the way in the delivery of patient centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not for profit organisations and specialist services. Ranked in the top five HealthTech organisations in the UK, we are committed to developing the next generation of healthcare technology that will truly make a difference.


What you’ll do

Reporting to our Group Delivery & Deployment Director, Cleveland Henry,  this role is responsible for the management of the Delivery Operations function within the Delivery & Deployment organisation across EMIS Group, the other functions, and therefore peers to this role, include Deployment & Migration, Engineering, Project Delivery and Training & Transformation.


A key part of the role is assuming a leading role in supporting the Group Delivery & Deployment Director with the rollout out the internal D & D strategy for Operations Delivery. You will be responsible for successfully leading your managers and teams to achieve high performance and key deliverables using strong project management methodology managing change and escalating where required, with significant revenue generating elements.


This role is a 12 month fixed term contract.


Who you’ll be

We want to make sure you’re set for success, so the key skills and experience we’re looking for are below:

  • Extensive knowledge and experience of project management methodology and delivery
  • Succesfull time spent leading delivery, deployment, engineering, project management, operations or training functions and creating high performing teams.
  • Significant knowledge and experience of strategic planning, implementing and managing large-scale delivery projects.
  • Experience of programme, and large-scale project and implementation management.
  • Fantastic communication and stakeholder management skills
  • Excellent change management knowledge and skills.
  • Experience of budgets and delivery revenue management.
  • Strong leadership skills with an ability to coach direct reports.
  • Extensive experience of applying cost reduction strategies and ensuring costs are controlled via management of a budget.



What we’ll give you
We can offer you a great package, a really flexible working environment and the opportunity to achieve extraordinary things. We understand the value that a diverse team brings to our organisation. We respect and value our people for what they do and the impact they can have, and we create an environment that supports everyone to bring their best selves to work, every day. Our culture is inclusive and supportive. If you think you are right for us, we will make it work for you

We connect patients and healthcare professionals through integrated, ground-breaking technology, helping people live longer, healthier lives.

Car lease program

Cycle to work scheme

Childcare vouchers

Buy and sell

Additional life cover
up to 10x

Retail vouchers
and discounts

We’re transformative



We’re collaborative

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