Site Reliability Engineer

As an SRE you will work closely with the wider SRE and DevOps teams to define, implement and maintain technical & engineering solutions, infrastructure architecture, automation, and operational processes. This role requires you to be part of an on-call rota and participate in occasional out-of-hours activities.

We have embarked on a significant and exciting programme of work that touches much of our Development and Hosted Services teams, so if you love working with people as much as you love tech then this is the job for you.

As a business we are passionate about what we do. We are a leading provider of innovative healthcare technology that improves people’s lives. Our people love EMIS because you can genuinely see the impact you are making every day, what is more rewarding than that?

Does this sound like something you’d like to explore? Please read on!

What you’ll do

You will be responsible for monitoring, troubleshooting, and enhancing the reliability, availability and performance of software products in our portfolio

Day to day, your responsibilities and accountabilities will include;

• Implementing infrastructure as code (IaC) using tools such as Terraform or CloudFormation to ensure consistent and reproducible environments
• Monitoring and analysing system performance using tools like DataDog to identify and address issues before they become problems
• Drive observability at every level and support baselining of response times and error rates. 
• Define monitoring standards for cloud services and support teams in implementation
• Collaborate with development teams to design and implement reliable and scalable software systems
• Define service level objectives, service level indicators and error budgets in collaboration with SRE Lead Manager, DevOps and Software Engineers.  

Who you’ll be

We are seeking a talented and experienced Site Reliability Engineer with a strong focus on AWS and cloud monitoring to join our team. The ideal candidate will have a deep understanding of cloud infrastructure and experience working with monitoring and logging tools like DataDog.

You will most likely have (if not all, some);

• Proven experience as a Site Reliability Engineer, DevOps Engineer or Platform Engineer
• Strong knowledge of cloud platforms (AWS (preferred), Azure, or Google Cloud).
• Proficiency in scripting and automation (Python, Bash, Terraform, or similar).
• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Familiarity with CI/CD pipelines and tools (particularly GitHub actions and Azure DevOps Pipelines).
• Solid understanding of networking, security, and system administration
• Excellent problem-solving and troubleshooting skills
• Strong communication and collaboration skills

Our Vision and Your Impact

Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Are you interested in becoming part of that vision?

Working with our customers, we are leading the way in the delivery of patient centred, connected, digitally enabled health and care services. Our customers and partners are using our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not for profit organisations and specialist services. Ranked in the top five HealthTech organisations in the UK, we are committed to developing the next generation of healthcare technology that will truly make a difference.

ED&I

At EMIS, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of EMIS, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do.

EMIS is an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments please advise the talent team.